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FAQ

Frequently asked questions about BitTap login, account access, and the exchange.

How do I access the BitTap login page?

Visit the main BitTap website. The login form is on the homepage. You can sign in with email or phone and password.

I forgot my password. How do I recover access?

On the login page, use the "Forgot password" link. You will receive instructions to reset your password and restore access.

Is two-factor authentication (2FA) supported?

Yes. After signing in, go to security settings from your dashboard to enable 2FA for better account protection.

Can I sign in from my phone?

Yes. The login page is responsive. Use the same email or phone and password on any device.

How do I contact support?

Use the help or contact link on the login page or from your dashboard. Support can help with sign-in, password reset, and account recovery.